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The Maryam Ko Batain (MKB) Web Portal is a public feedback platform launched by the Government of Punjab to allow citizens to submit complaints, suggestions, and service requests directly to the administration. Through this system, residents can report issues related to public services, infrastructure, or government programs without visiting any office.
In 2026, the MKB Portal has become an important digital channel for transparent communication between the public and the provincial government.
What Is the Maryam Ko Batain Portal?
The MKB Portal is an online complaint management system developed with support from the Punjab Information Technology Board (PITB). The platform helps authorities receive and resolve public concerns quickly.
Citizens can use the portal to report problems related to:
- Municipal services and sanitation
- Electricity and water supply complaints
- Road repairs and infrastructure issues
- Government service delays
- Public welfare program feedback
Once submitted, complaints are forwarded to the relevant department for action.
MKB Portal 2026 Registration – Step-by-Step Process
Before submitting a complaint, users must create an account on the portal.
Follow these steps:
- Visit the official Maryam Ko Batain Web Portal
- Click on the Register option
- Enter your CNIC number
- Provide your mobile number and email address
- Create a secure password
- Verify your account through the OTP sent to your mobile
After verification, your account will be activated and ready for use.
How to Submit a Complaint on the MKB Portal
Submitting a complaint is simple and only takes a few minutes.
Steps to follow:
- Log in using your CNIC and password
- Open the Complaint Submission section
- Select the relevant government department
- Write a clear description of your issue
- Upload supporting images or documents if available
- Click Submit to send your complaint
You will receive a tracking ID that allows you to monitor progress.
Key Features of the Maryam Ko Batain System
The portal provides several helpful tools for citizens:
- Online complaint registration
- Real-time complaint tracking
- Department-wise issue reporting
- Secure CNIC-based verification
- Direct communication with government departments
These features help improve transparency and faster problem resolution.
Why the MKB Portal Is Important in 2026
Digital governance initiatives in Punjab aim to make government services more accessible. The Maryam Ko Batain Portal supports this goal by giving citizens a direct voice in administrative matters.
Instead of long visits to offices, residents can now register complaints online and track responses from the responsible departments.
Conclusion
The MKB Portal 2026 provides a simple and effective way for citizens to connect with the Punjab Government and report public service issues. With easy registration, complaint tracking, and direct departmental communication, the Maryam Ko Batain Web Portal continues to strengthen digital governance and improve public service delivery across the province.